Gemini Beads Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Gemini Beads Ltd.
10 Castletreasure Court, Douglas, Cork, Ireland
Email: sales @geminibeads.ie
Company Registration No: 411072
VAT No: IE 64310721
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment such as Visa and Mastercard, and also Laser cards, with WorldPay. We also accept credit card payments through Paypal. You are not required to have a Paypal account in order to use this method of payment.
We also accept cheques. If paying by cheque please select this as your payment method at the checkout. Orders paid for by cheque will not be despatched until the cheque has been cleared. Cheques should be made payable to Gemini Beads Ltd.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
All prices are in Euro and include VAT @ 23%. Magazines include VAT at 13.5% and books are not charged VAT.
Shipping And Handling
Orders shipped to destinations within Ireland:
Packages sent by Standard Post will be charged a flat rate of 3.50
Packages sent by Registered Post will be charged 6.50
Orders shipped to the United Kingdom and the rest of Europe:
Packages sent by standard post will be charged a flat rate of 5.50
Packages sent by registered post will be charged 10.00.
|Delivery Schedule We will normally despatch your order to you within 1-2 business days . Irish orders are generally received in under 5 working days. International orders are generally received in under 10 working days.|
|Back Orders If your item is not in stock, we will back order for you if we know it will be back in stock soon. If we cannot be certain that the item is due to be in stock soon, the item will have to be re-ordered. For small items on backorder, shipping will not be charged, however shipping will be charged for larger packages. We reserve the right to charge shipping where appropriate.|
|Tax Charges All prices include VAT @ 23%.|
|Guarantee We guarantee your satisfaction. If you are not happy with any item please let us know using the contact details provided. Products are shown as true to their actual appearance as possible. Handmade beads from the same batch may vary amongst each other slightly due to the fact that they are handmade and therefore may not be identical. If you are not satisfied with your purchases you may return them within 7 days of receipt of your order for a full refund.|
If you need to reach us, the most efficient method is to email us at email@example.com or by using the link on the store page.
Store opening hours are Monday to Friday from 10am to 6pm. If we recieve an order outside these hours it will be processed on the next working day.
Gemini Beads Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
If you are not totally satisfied with your purchases for any reason, you may return them within 14 days of reciept of your order for an exchange or full refund. Items must be in their original packaging with the original invoice enclosed and fit for resale. Please use a recorded delivery if returning items as we cannot refund items that are not delivered to us. The cost of shipping for returning the items will be at your own expense except in the case of an error by us. Please email us prior to returning items and state the reason for returning.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.entemp.ie/publications/sis/2001/si207.htm
Copyright © Gemini Beads Ltd. 2012